Emergency Medical Dispatcher — 24/7 Critical Dispatch

911 Emergency Communications; Yorkville (OH); On-site; USD 42,000 - 60,000; Full time

Job summary

911 Emergency Communications in Yorkville, OH seeks Emergency Medical Dispatchers to handle urgent medical calls, confirm locations and details, and determine response priorities using approved protocols. The role involves coordinating ambulance resources and relaying critical information to responders.

Applicants may need a dispatcher certification and CPR training. The position may require overnight, weekend, or rotating shifts, with overtime as needed, in a continuous operations environment.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Emergency Medical Dispatcher certification may be required before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High School Diploma or equivalent

Job description

911 Emergency Communications in Yorkville, OH seeks Emergency Medical Dispatchers to handle urgent medical calls, confirm locations and details, and determine response priorities using approved protocols. The role involves coordinating ambulance resources and relaying critical information to responders.

Applicants may need a dispatcher certification and CPR training. The position may require overnight, weekend, or rotating shifts, with overtime as needed, in a continuous operations environment.