Public Safety Communications Specialist

Public Safety Dispatch Network; Goldens Bridge (NY); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee-assistance resources

Professional development

Job summary

Public Safety Dispatch Network in York New Salem, PA, seeks a dedicated Public Safety Dispatcher / Telecommunicator to handle emergency and nonemergency calls, verify locations, and coordinate responder resources. You will work with CAD, radio, and mapping systems, maintaining secure records while prioritizing incidents with care and accuracy.

This role may require night/weekend shifts and overtime during staffing shortages or emergencies, offering steady on-site work and training opportunities

Qualifications

• Typing proficiency and accurate data entry.
• Active listening and clear spoken communication.
• Ability to switch between tasks and manage concurrent priorities.
• Certifications vary by jurisdiction and service handled.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate CAD, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Maintain records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High school diploma or equivalent

Job description

Public Safety Dispatch Network in York New Salem, PA, seeks a dedicated Public Safety Dispatcher / Telecommunicator to handle emergency and nonemergency calls, verify locations, and coordinate responder resources. You will work with CAD, radio, and mapping systems, maintaining secure records while prioritizing incidents with care and accuracy.

This role may require night/weekend shifts and overtime during staffing shortages or emergencies, offering steady on-site work and training opportunities