Public Safety Communications Specialist

National Public Safety Careers; New Hope (Bucks County); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Health coverage

Paid leave

Retirement benefits

Professional development

Job summary

National Public Safety Careers is seeking Public Safety Dispatchers/Telecommunicators to support emergency information flow between the public and responders. The role blends communication, technology, and careful decision-making to organize incoming data and apply agency procedures while keeping callers and responders informed.

Eligible candidates typically hold a high school diploma or equivalent and may need jurisdiction-specific certifications.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level and experienced classifications may have different qualifications, training expectations, and compensation.
• Required certifications depend on the services handled and the jurisdiction's training standards.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Multitasking

Decision making under pressure

Education

High school diploma or equivalent

Tools

CAD systems

Radio systems

Telephone systems

Job description

National Public Safety Careers is seeking Public Safety Dispatchers/Telecommunicators to support emergency information flow between the public and responders. The role blends communication, technology, and careful decision-making to organize incoming data and apply agency procedures while keeping callers and responders informed.

Eligible candidates typically hold a high school diploma or equivalent and may need jurisdiction-specific certifications.