Public Records Specialist - Police Dept

City of Orange; Orange (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

City of Orange is seeking a Police Records Clerk to perform a range of clerical and records management duties in support of the Police Department. The role requires high school completion and public-facing experience.

You will handle requests for police reports, maintain records, and assist in preparing court packages. Applicants should be prepared to work in a fast-paced office environment, interact with the public, and use computer systems for data entry and reporting.

Qualifications

• Completion of High School Diploma or equivalent is required.
• Two years of responsible general office clerical experience is required.
• Completion of relevant coursework in criminal justice is highly desirable.
• Police, law enforcement, or other work involving extensive public contact is highly desirable.

Responsibilities

• Performs customer service functions related to records release and maintenance, including handling requests for police reports and screening calls.
• Maintains and updates records per policies, indexes violations, tracks and files reports, and redacts confidential information as needed.
• Processes requests for vehicle and property releases and other reports.
• Enters data and reporting into computer systems with high accuracy.
• Assembles information for departmental and state reports and verifies report completeness.
• Provides information on department policies and procedures to the public and other City staff.
• Performs reception, clerical duties, answers/ directs calls, prepares court packages, processes restraining orders, and sorts/distributes mail.
• Operates office equipment including teletype and cash register.
• Collects and prepares documents for arrests and citations and routes to proper departments.
• Verifies forms/reports for completeness and applies policies.
• Provides research assistance to officers as requested.
• Other duties as assigned.

Skills

Customer service

Data entry

Records management

Office software

Communication skills

Computer literacy

Police terminology (learn)

Education

High School Diploma

Criminal justice coursework (desirable)

Police/law enforcement experience desirable

Tools

Teletype equipment

Cash register

Computer systems / data entry software

Job description

City of Orange is seeking a Police Records Clerk to perform a range of clerical and records management duties in support of the Police Department. The role requires high school completion and public-facing experience.

You will handle requests for police reports, maintain records, and assist in preparing court packages. Applicants should be prepared to work in a fast-paced office environment, interact with the public, and use computer systems for data entry and reporting.