Police Records & Front Desk Specialist

City of Chula Vista; Chula Vista (CA); On-site; USD 42,000 - 58,000; Full time

Job summary

City of Chula Vista is seeking a Police Records Specialist to support the Police Department with records management and front counter service. The role handles public inquiries, processes requests for reports, and maintains confidential police records in accordance with policy.

The ideal candidate has at least two years of clerical experience with public contact and demonstrates accuracy, discretion, and teamwork in a fast-paced environment.

Qualifications

• Two years of general clerical or office experience with public contact.
• Some law enforcement office support experience desirable.

Responsibilities

• Staff the front counter and assist visitors, officers, and agencies.
• Receive non-emergency calls and provide information on programs and procedures.
• Organize and file citations, warrants, arrests, and other records.
• Review documents for errors and refer for corrections.
• Maintain records and prepare periodic statistical reports.
• Handle fees for licenses, fingerprinting, reports, and subpoenas.
• Ensure confidentiality and release of information per laws and policies.
• Type correspondence and reports from drafts or dictation.

Skills

Typing 35 wpm

Public interaction

clerical accuracy

Education

High school diploma or equivalent

Tools

Laserfiche

Job description

City of Chula Vista is seeking a Police Records Specialist to support the Police Department with records management and front counter service. The role handles public inquiries, processes requests for reports, and maintains confidential police records in accordance with policy.

The ideal candidate has at least two years of clerical experience with public contact and demonstrates accuracy, discretion, and teamwork in a fast-paced environment.