Public Records & Data Governance Analyst

State of Washington; Tumwater (WA); On-site; USD 52,000 - 72,000; Full time

Job summary

The Office of the Secretary of State, Corporations and Charities Division, is seeking a Forms and Records Analyst to manage records processing, public records requests, and data maintenance for Washington's business and nonprofit entities. This full-time role supports accurate filing and retention in CCFS and related systems.

You will review filings, assist in records transfers, respond to inquiries from the public and partners, and participate in special projects.

Qualifications

• Two years of experience in forms and/or records management, including database use, data entry forms, and records retention schedules.
• Ability to read and write the English language.
• Ability to efficiently use a PC and applicable software to perform essential job functions.
• Preferred: experience with electronic workflow environments.
• Preferred: experience with database queries, data entry forms, and/or reports; importing data from other sources.

Responsibilities

• Reviews complex data to verify compliance and integrity of the Corporations and Charities Division systems.
• Assists in the coordination of records transfer and disposition to the records management center.
• Maintains and modifies complex data drawn from multiple interdependent sources and stakeholder feedback.
• Independently reviews and responds to inquiries and records requests beyond the Public Records team.
• Assists customers in-person, online filing, by phone, chat, and email in reviewing and processing records requests.
• Performs other duties and participates in special projects as assigned.

Skills

Data entry

Public records requests

Customer service

Analytical thinking

Tools

CCFS

NextRequest Portal

Master Corporations Licensing System (MCLS)

Atlas (DOR/BLS partner portal)

ISEA

Job description

The Office of the Secretary of State, Corporations and Charities Division, is seeking a Forms and Records Analyst to manage records processing, public records requests, and data maintenance for Washington's business and nonprofit entities. This full-time role supports accurate filing and retention in CCFS and related systems.

You will review filings, assist in records transfers, respond to inquiries from the public and partners, and participate in special projects.