Public Records Clerk – Customer Service & Data Entry

Wapello County; Ottumwa (IA); Sur place; USD 30 000 - 31 000; Plein temps

Avantages offerts par ce poste

IPERS

paid time off

insurance

Résumé du poste

Wapello County in Ottumwa, IA is hiring a Clerk in the Recorder’s Office to provide courteous customer service and perform accurate clerical, records, and administrative work in support of office operations. The role involves assisting customers in person, by phone, and by email, handling document processing, data entry, and maintaining organized records while protecting confidential information.

The position is full-time with a schedule of 8:00 a.m.

Qualifications

• High school diploma or equivalent.
• Strong customer service, communication, organization, and attention-to-detail skills.
• Ability to learn and follow laws, policies, procedures, and records-retention requirements.
• Proficiency with computers, email, word processing, and data-entry systems.
• Ability to manage multiple priorities and maintain accuracy in a busy public office.
• Prior clerical, records, cash-handling, or government-office experience is preferred.
• For complete job description see link below.

Responsabilités

• Assist customers in person, by telephone, and by email in a professional and helpful manner.
• Receive, review, record, scan, index, and retrieve documents in accordance with established procedures.
• Process applications, requests, payments, receipts, and daily transactions accurately.
• Maintain organized paper and electronic records while protecting confidential information.
• Prepare correspondence, reports, copies, certifications, and other office documents.
• Perform data entry, filing, research, and general administrative duties.
• Work cooperatively with coworkers, other departments, and the public.
• Perform other duties as assigned.

Connaissances

Customer service

Communication

Organization

Attention to detail

Data entry

Multitasking

Formation

High school diploma

Outils

Computers

Email

Word processing

Data-entry systems

Description du poste

Wapello County in Ottumwa, IA is hiring a Clerk in the Recorder’s Office to provide courteous customer service and perform accurate clerical, records, and administrative work in support of office operations. The role involves assisting customers in person, by phone, and by email, handling document processing, data entry, and maintaining organized records while protecting confidential information.

The position is full-time with a schedule of 8:00 a.m.