Court Records & Customer Service Specialist

State of Iowa - Executive Branch; Cedar Rapids (IA); On-site; USD 30,000 - 48,000; Full time

Benefits offered by this job

Collaborative work environment

IPERS plan

Paid holidays/vacation/sick leave

Employee discount program

Student loan repayment eligibility

Job summary

The Iowa Judicial Branch in Linn County seeks a Judicial Operations Clerk in the Clerk of Court Office to perform clerical support and customer service for efficient court operations and the integrity of court records.

Duties include processing petitions, orders, warrants, writs, and other documents; providing front-desk help in person and by phone; assisting attorneys, judges, and other agencies; and supporting records management.

Qualifications

• High school diploma or equivalent required.
• 1 year of full-time professional office experience preferred, in court, legal, or business support.
• Experience substitutable by 30 semester hours/academic credits for 1 year of experience.

Responsibilities

• Provide customer service to the general public, attorneys, and court staff.
• Assist court users with resources, equipment, and services.
• Perform routine court operations tasks and filing according to procedures.
• Review and publish information and documents for completeness and accuracy.
• Perform basic bookkeeping and cashier duties.

Skills

Customer service

Attention to detail

Verbal and written communication

Confidential data handling

Travel ability

Education

High school diploma or GED

Tools

Court records software

Office software

Job description

The Iowa Judicial Branch in Linn County seeks a Judicial Operations Clerk in the Clerk of Court Office to perform clerical support and customer service for efficient court operations and the integrity of court records.

Duties include processing petitions, orders, warrants, writs, and other documents; providing front-desk help in person and by phone; assisting attorneys, judges, and other agencies; and supporting records management.