Public Programs Coordinator (Hybrid)

Zel Technologies, LLC; Virginia Beach (VA); Hybrid; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401k immediate vesting with company  +

Flexible Spending Accounts

Health Savings Account with company

Bonuses for performance

Educational assistance and special培训

Job summary

The City of Virginia Beach is seeking a detail‑oriented and highly organized Program Support Specialist to provide administrative, analytical, and coordination support for city programs, projects, and initiatives.

This role supports program managers, project teams, and department leadership by ensuring smooth operations, accurate documentation, effective communication, and timely execution of program activities.

Qualifications

• Bachelor’s degree in Public Administration, Business Administration, Project Management, or related field OR 4+ years of relevant experience.
• 2–4+ years of experience in program support, project coordination, administrative support, or related roles.
• Strong organizational, communication, and multitasking skills.

Responsibilities

• Provide day-to-day administrative and operational support for program managers and project teams.
• Coordinate meetings, prepare agendas, document minutes, and track action items.
• Maintain program calendars, schedules, and communication channels.
• Assist with procurement activities, vendor coordination, and contract documentation.
• Prepare program reports, presentations, dashboards, and status updates for leadership and stakeholders.
• Maintain accurate and organized program documentation, including project plans, logs, and records.
• Support data collection, analysis, and reporting to measure program performance and outcomes.
• Monitor project timelines, deliverables, and milestones to ensure alignment with program goals.
• Track risks, issues, and dependencies, escalating concerns to program managers as needed.
• Assist with resource coordination, budget tracking, and administrative compliance.
• Serve as a central point of contact for program inquiries, updates, and coordination needs.
• Facilitate communication between city departments, vendors, and community stakeholders.
• Support outreach efforts, training sessions, and public‑facing program activities.
• Identify opportunities to streamline workflows, improve documentation, and enhance program efficiency.
• Support the development of standard operating procedures, templates, and process guides.
• Assist with change‑management activities related to new systems, processes, or program initiatives.

Education

Bachelor’s degree or 4+ years of relevant experience

Tools

MS Office

Job description

The City of Virginia Beach is seeking a detail‑oriented and highly organized Program Support Specialist to provide administrative, analytical, and coordination support for city programs, projects, and initiatives.

This role supports program managers, project teams, and department leadership by ensuring smooth operations, accurate documentation, effective communication, and timely execution of program activities.