Program Support Specialist - Public Projects & Coordination

Zel Technologies; Virginia Beach (VA); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401k immediate vesting with company;

Flexible Spending Accounts

Health Savings Account with company

Employee Assistance Program (EAP)

Bonuses for performance

Educational assistance and training

Paid Time Off and holidays

Disability Insurance

Employee discounts

Job summary

Zel Technologies is seeking a detail-oriented Program Support Specialist to provide administrative and coordination support for city programs in Virginia Beach. The role involves supporting program managers, maintaining documentation, and ensuring timely execution of activities.

The ideal candidate will excel at multitasking in a collaborative setting, with strong written and verbal communication and proficiency with MS Office and collaboration tools.

Qualifications

• Must be a US citizen.
• Bachelor’s degree in Public Administration, Business Administration, Project Management, or related field OR 4+ years of relevant experience in lieu of a degree.
• 2–4+ years of experience in program support, project coordination, administrative support, or related roles.
• Strong organizational, communication, and multitasking skills.
• Proficiency with Microsoft Office tools (Word, Excel, PowerPoint, Outlook) and collaboration platforms.
• Ability to work effectively with diverse stakeholders in a fast-paced environment.
• Strong attention to detail and commitment to accuracy.
• Successful background and drug screening check.

Responsibilities

• Program Coordination & Administrative Support: provide day-to-day admin and operational support for program managers and project teams.
• Documentation & Reporting: prepare program reports, dashboards, and status updates for leadership and stakeholders.
• Project & Task Tracking: monitor timelines, milestones, risks, and dependencies; assist with resource coordination and budget tracking.
• Stakeholder Communication & Support: serve as central contact for inquiries; coordinate among departments, vendors, and community stakeholders.
• Process Improvement & Operational Support: identify opportunities to streamline workflows and develop SOPs and process guides.

Skills

Detail oriented

Organizational skills

Multitasking

Communication

MS Office proficiency

Collaboration

Public sector experience

Education

Bachelor’s degree in Public Administration/Business Administration/Project Management

Tools

MS Project

SharePoint

Teams

MS Office (Word/Excel/PowerPoint/Outlook)

Job description

Zel Technologies is seeking a detail-oriented Program Support Specialist to provide administrative and coordination support for city programs in Virginia Beach. The role involves supporting program managers, maintaining documentation, and ensuring timely execution of activities.

The ideal candidate will excel at multitasking in a collaborative setting, with strong written and verbal communication and proficiency with MS Office and collaboration tools.