Rental Housing Program Manager #JR-01321

City of Virginia Beach; Virginia Beach (VA); On-site; USD 70,000 - 95,000; Full time

Job summary

City of Virginia Beach is seeking a Rental Housing Program Manager to guide essential rental assistance programs that support residents across the city. The role focuses on stability and opportunity, ensuring compassionate, efficient, and equitable service.

This leadership position requires building strong teams, managing housing operations, and partnering with landlords and agencies to deliver outcomes that improve neighborhoods while upholding dignity and respect for residents.

Qualifications

• Requires six years of experience in counseling, social work, housing, or related fields.
• Must have a current and valid driver's license.

Responsibilities

• Oversee daily rental housing program operations including eligibility, leasing, inspections, and compliance.
• Coach, mentor, and collaborate with a skilled team.
• Ensure smooth processes for eligibility, recertifications, inspections, and compliance.
• Monitor performance metrics to meet HUD and City requirements.
• Build and maintain partnerships with landlords and community organizations.
• Analyze program data and outcomes to drive continuous improvement.
• Promote integrity, accessibility, and excellent customer service in all interactions.

Skills

Leadership

People management

Communication

Collaboration

Problem solving

Job description

Rental Housing Program Manager – Department of Housing & Neighborhood Preservation

The City of Virginia Beach is searching for a Rental Housing Program Manager to help shape the future of housing access and support in our city.

Why This Role Matters

This isn’t just a job—it’s a chance to create stability, unlock opportunity, and improve quality of life for families across Virginia Beach. As the Rental Housing Program Manager, you’ll guide essential rental assistance programs that help residents thrive. Your leadership ensures that our services are compassionate, efficient, and equitable.

What You’ll Lead & Inspire

• Manage the daily rental housing program operations, including eligibility, leasing, inspections, and ongoing compliance, with excellence and innovation.
• Support and empower a skilled team through coaching, mentoring, and collaboration.
• Ensure smooth processes for eligibility, recertifications, inspections, and compliance.
• Monitor performance metrics and ensure adherence to HUD and City requirements.
• Cultivate strong partnerships with landlords, partner agencies, and community organizations.
• Monitor program data and outcomes – and craft solutions that drive improvement
• Champion integrity, accessibility, and outstanding customer service in every interaction.

What Makes You a Great Fit

You’re energized by leading people — and you’re a great manager of people who manage people. You empower supervisors, elevate teams, and nurture a culture of accountability, empathy, and high performance.

You bring passion for public service, strong communication skills, and the ability to turn challenges into opportunities. You understand housing programs or related fields, and you thrive in environments where creative problem‑solving and community impact go hand‑in‑hand. Above all, you care deeply about building stronger neighborhoods and supporting residents with dignity and respect.

Why You’ll Love Working Here

At the City of Virginia Beach, you’re part of a mission-driven team that values:

• A supportive and inspiring workplace culture
• Opportunities for meaningful community impact
• Competitive pay and benefits
• Professional growth and development
• A department committed to equity, innovation, and people-first service

Additional requirements:

• Drug & Alcohol Clearinghouse: No

Minimum Qualifications:

Requires any combination of education (above the high school level) and/or experience equivalent to six (6) years in fields utilizing the required knowledge, skills and abilities such as counseling, social work, housing specialist or community education specialist. Must have a current and valid driver’s license.

Special Requirements:

All employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.

The City of Virginia Beach is an Equal Opportunity Employer.