Public Health Services Manager: Front Desk & Care Coordination

My Florida CFO; Tallahassee (FL); On-site; USD 52,000 - 68,000; Full time

Job summary

Florida Department of Health in Tallahassee seeks a Public Health Services Manager to oversee front desk operations, client intake, and scheduling while ensuring confidentiality of medical records. You will coordinate with insurance providers, manage referrals, and monitor appointment communications.

The role requires strong communication skills, data handling knowledge, and experience with health information systems; dental experience is preferred.

Qualifications

• Knowledge of health information systems and patient data handling.
• Ability to communicate clearly and maintain confidentiality.
• Preferred – 1+ year dental experience.

Responsibilities

• Enter client information into Eagle soft and Health Management System (HMS); purchase office supplies and liaise with insurance companies regarding referrals.
• Complete and send broken appointment letters/phone calls; monitor reminders via Practice MOJO.
• Greet clients and interview to ascertain needs; ensure completion of client information by staff.
• Ensure efficient front desk operation; organize and maintain client records; prepare daily schedules.
• Communicate with the public to respond to information requests while observing confidentiality of medical records.
• Perform other related duties as required by the supervisor.

Skills

Communication skills

Customer service

Attention to detail

Job description

Florida Department of Health in Tallahassee seeks a Public Health Services Manager to oversee front desk operations, client intake, and scheduling while ensuring confidentiality of medical records. You will coordinate with insurance providers, manage referrals, and monitor appointment communications.

The role requires strong communication skills, data handling knowledge, and experience with health information systems; dental experience is preferred.