Patient Services & Scheduling Coordinator

Tallahassee Memorial HealthCare; Tallahassee (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Tallahassee Memorial HealthCare in Tallahassee, FL is seeking an Office Coordinator to be the first point of contact for patients. You will handle front office reception, appointment scheduling, follow-up, data entry, billing, copying or scanning, and supply monitoring to ensure smooth daily operations.

Reports to the Patient Services Manager; 1 year of customer service experience preferred; High School Diploma required; team-oriented environment with opportunities to grow.

Qualifications

• Minimum: High School Diploma or Equivalent.
• Preferred: Some post high school coursework in customer service or business.
• Minimum: 1 year of job-related experience with direct customer service.
• Preferred: 2+ years of job-related experience with direct customer service.
• Ability to operate basic office equipment; strong communication skills.

Responsibilities

• Front desk reception and patient check-in/out responsibilities.
• Schedule appointments and perform follow-up communications.
• Data entry, billing, copying/scanning and supply monitoring.
• Report to Patient Services Manager.

Skills

Customer service

Verbal & written communication

Multi-tasking

Computer literacy

Medical terminology

Education

High School Diploma or Equivalent

Post-secondary coursework in business/customer service

Tools

Office equipment operation

Job description

Tallahassee Memorial HealthCare in Tallahassee, FL is seeking an Office Coordinator to be the first point of contact for patients. You will handle front office reception, appointment scheduling, follow-up, data entry, billing, copying or scanning, and supply monitoring to ensure smooth daily operations.

Reports to the Patient Services Manager; 1 year of customer service experience preferred; High School Diploma required; team-oriented environment with opportunities to grow.