Patient Services Coordinator - Medical Practice

Tallahassee Memorial HealthCare, Inc.; Marianna, Northern (FL, KY); Hybrid; USD 36,000 - 46,000; Full time

Job summary

Tallahassee Memorial HealthCare is seeking an Office Coordinator to serve as the first point of contact for patients, families, and staff at our front desk in Florida. You will manage appointment scheduling, follow-up, data entry, billing, and file management, while ensuring accuracy, privacy, and courteous service in a fast-paced healthcare setting.

Ideal candidates bring solid customer service experience, strong written and verbal communication, and the ability to multitask across multiple

Qualifications

• Required Education: Minimum: High School Diploma or Equivalent; Preferred: Some post high school coursework, e.g.: customer service, business.
• Required Experience: Minimum: 1 year of job-related experience; direct customer service; Preferred: 2+ years of job-related experience.
• Behavioral Criteria: Operate basic office equipment; computer proficiency; knowledge of medical terminology.

Responsibilities

• Front office reception and patient-facing duties; appointment scheduling and follow-up.
• Data entry, billing, copying or scanning; supply monitoring and fulfillment.

Skills

Customer service

Verbal communication

Written communication

Office equipment

Medical terminology

Education

High School Diploma or Equivalent

Job description

Tallahassee Memorial HealthCare is seeking an Office Coordinator to serve as the first point of contact for patients, families, and staff at our front desk in Florida. You will manage appointment scheduling, follow-up, data entry, billing, and file management, while ensuring accuracy, privacy, and courteous service in a fast-paced healthcare setting.

Ideal candidates bring solid customer service experience, strong written and verbal communication, and the ability to multitask across multiple