Health Admin Secretary — Front Desk & Data Entry

Florida; Saint Petersburg (FL); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Annual and Sick Leave benefits.

Nine paid holidays and one Personal​ H

State Group Insurance coverage options

Retirement plan options

Job summary

The Florida Department of Health, Saint Petersburg Health Department, seeks an Administrative Secretary to staff the main entrance Information Desk and manage daily front-desk operations.

You will provide information and directions, input data into databases, schedule appointments, operate multiline phones and office equipment, and support the centralized call center while safeguarding patient confidentiality.

Qualifications

• At least 1 year experience working in a medical office setting.
• At least 1 year experience working in a fast-paced customer service position.

Responsibilities

• Staffs the main entrance Information Desk and provides information, resources, directions to clients and visitors.
• Directs clients and visitors and inputs data into databases including client demographics and statistics.
• Uses various office equipment (telephone, fax, copy machines) and maintains confidentiality; schedules appointments using the electronic health record.
• Serves as a remote back-up for the centralized call center and provides back-up to Medical Services Admitting Department as needed.

Skills

Prioritize responsibilities

Office equipment operation

Effective communication

Confidentiality knowledge

Multiline phone system

PC literacy

Customer service

Problem solving

Teamwork

Adaptability

Tools

Microsoft Office

Job description

The Florida Department of Health, Saint Petersburg Health Department, seeks an Administrative Secretary to staff the main entrance Information Desk and manage daily front-desk operations.

You will provide information and directions, input data into databases, schedule appointments, operate multiline phones and office equipment, and support the centralized call center while safeguarding patient confidentiality.