Public Health IT Support Specialist

State of Delaware; Delaware; On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Benefits package

Job summary

State of Delaware's Department of Health and Social Services (DHSS) seeks an Information Systems Support Specialist to strengthen the Division of Public Health’s information systems. You will collaborate with agency staff and external partners to identify needs, resolve system issues, and drive data-driven enhancements.

In this role you will translate program requirements into practical IT solutions, help develop project charters, business cases, and RFPs, and contribute to secure, efficient

Qualifications

• Six months experience in information systems analysis and design.
• Six months experience in conducting information systems needs and requirements analysis.
• Six months experience in technical report writing.

Responsibilities

• Assists in data/user needs identification and recommends automation of program information.
• Analyzes current information systems and suggests improvements or removals to align with agency goals.
• Coordinates with program managers and staff to troubleshoot and schedule development, testing and implementation.

Job description

State of Delaware's Department of Health and Social Services (DHSS) seeks an Information Systems Support Specialist to strengthen the Division of Public Health’s information systems. You will collaborate with agency staff and external partners to identify needs, resolve system issues, and drive data-driven enhancements.

In this role you will translate program requirements into practical IT solutions, help develop project charters, business cases, and RFPs, and contribute to secure, efficient