Public Health CSR 2: Community Impact & Flexible Hours

Georgia Department of Public Health; Gainesville (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

Georgia Department of Public Health is seeking a CSR 2 to serve in District 2 Public Health, Gainesville, GA. You will greet clients, manage inquiries, and assist with data entry and patient check-in across multiple clinics.

The role requires a high school diploma or GED with college hours or equivalent experience; bilingual Spanish is preferred. Expect a competitive benefits package and opportunities to grow within a dynamic public health team.

Qualifications

• Minimum high school diploma or GED with 90 quarter hours of college or university, or one year of customer service experience.
• One year of experience at the lower level Customer Service Rep 1 or equivalent.

Responsibilities

• Greet clients and receive incoming calls; help resolve issues and direct to appropriate staff.
• Enter data into the computer using standard software; locate and file Personal Health Information.
• Assist with patient check-in for General Intake, CHC, TRV, and STD clinics and collect necessary documents.

Skills

Customer service experience

Bilingual Spanish

Data entry

Education

High School Diploma or GED

90 quarter hours of college

Job description

Georgia Department of Public Health is seeking a CSR 2 to serve in District 2 Public Health, Gainesville, GA. You will greet clients, manage inquiries, and assist with data entry and patient check-in across multiple clinics.

The role requires a high school diploma or GED with college hours or equivalent experience; bilingual Spanish is preferred. Expect a competitive benefits package and opportunities to grow within a dynamic public health team.