Public Health Admin Assistant & Customer Service Lead

City of Dearborn Career Opportunities; Dearborn (MI); On-site; USD 41,000 - 50,000; Full time

Job summary

The City of Dearborn Career Opportunities is seeking an Office Assistant II (Public Health) at the Dearborn Administrative Center. This full-time clerical role supports public health programs, handles customer service, cash-handling, and documentation tasks.

Candidates should have strong organizational skills and attention to detail, with relevant education and experience as described. Starting salary is $45,043 per year, with a progression model toward maximum pay.

Qualifications

• Requires an Associate’s degree or equivalent combination of education and experience.
• High School Diploma or GED with 2 years related experience also acceptable.
• Certifications may fulfill part of the requirement.
• Proven ability to perform standard clerical tasks and handle confidential information.

Responsibilities

• Prepare documents related to assigned area, including contracts and work orders.
• Answer phones, file, review information for accuracy, and perform data entry.
• Create schedules, manage staff time cards, and coordinate calendars.
• Reconcile financial and program-related documents for accuracy.
• Provide customer service including cash-handling and directing inquiries.

Skills

Customer service

Cash-handling

Phone support

Data entry

Education

Associate’s degree

High School Diploma or GED + 2 years related experience

Certifications (if applicable)

Equivalent education/experience

Job description

The City of Dearborn Career Opportunities is seeking an Office Assistant II (Public Health) at the Dearborn Administrative Center. This full-time clerical role supports public health programs, handles customer service, cash-handling, and documentation tasks.

Candidates should have strong organizational skills and attention to detail, with relevant education and experience as described. Starting salary is $45,043 per year, with a progression model toward maximum pay.