Healthcare Office Assistant | Patient-Focused, Entry Level

Easy Recruiter; Dearborn (MI); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Great benefits

PTO pay

Paid for 6 holidays

Tuition assistance

Job summary

A healthcare organization is seeking a Business Office Assistant in Dearborn, Michigan. This entry-level position involves greeting patients, scheduling appointments, and handling patient payments. Candidates should have 2-3 years of customer service experience, preferably in a patient-facing healthcare environment. Strong communication skills and multitasking abilities are essential. The role emphasizes patient satisfaction while delivering family-centered care. A high school diploma is required along with proficiency in Microsoft Office and familiarity with medical terminology.

Qualifications

• 2-3 years of experience in a customer service role required.
• Preferably in a patient facing healthcare position.
• Familiarity with common medical terminology preferred.

Responsibilities

• Greet patients, families, and visitors.
• Schedule and register patients for appointments.
• Collect and post patient payments.
• Complete charge entry activities and monitor work queues.

Skills

Strong communication skills

Multi-task oriented

Sensitivity to others

Ability to prioritize

Self-motivated

Ability to handle stressful situations

Microsoft Office proficiency

Education

High School Diploma or equivalent

Tools

Electronic Health Record (EHR)

Job description

A healthcare organization is seeking a Business Office Assistant in Dearborn, Michigan. This entry-level position involves greeting patients, scheduling appointments, and handling patient payments. Candidates should have 2-3 years of customer service experience, preferably in a patient-facing healthcare environment. Strong communication skills and multitasking abilities are essential. The role emphasizes patient satisfaction while delivering family-centered care. A high school diploma is required along with proficiency in Microsoft Office and familiarity with medical terminology.