Office Assistant II: Clerical & Records Specialist

City of Detroit; Michigan; On-site; USD 40,000 - 52,000; Full time

Job summary

City of Detroit General Services Department invites applications for an Office Assistant II. This role provides moderately complex clerical support, types from rough drafts, composes routine correspondence, and maintains records in databases and spreadsheets.

It also involves screening calls, assisting with inquiries, and training new clerical staff. The ideal candidate will have a high school diploma or GED, 1 year of office experience, and proficiency in typing, word processing, and business

Qualifications

• High School graduation or GED with typing/keyboarding/word processing/business subjects.
• One year of recent office experience performing moderately complex clerical work.
• One year of typing and general office work experience.
• Equivalency: combinations of education and experience evaluated case-by-case.

Responsibilities

• Types from rough drafts and prepares routine correspondence.
• Transcribes and records case histories and departmental communications.
• Proofreads and checks work for accuracy.
• Maintains records in databases, spreadsheets and logs.
• Screens calls and visitors and assists with inquiries.
• Operates office equipment and sorts mail.
• Schedules work for and trains new clerical staff.

Skills

Typing speed and accuracy

Filing and file maintenance

Transcribing

Office knowledge and standards

Education

High School diploma or GED

Typing/word processing courses

Business-related subjects

Tools

Database software

Spreadsheet software

Job description

City of Detroit General Services Department invites applications for an Office Assistant II. This role provides moderately complex clerical support, types from rough drafts, composes routine correspondence, and maintains records in databases and spreadsheets.

It also involves screening calls, assisting with inquiries, and training new clerical staff. The ideal candidate will have a high school diploma or GED, 1 year of office experience, and proficiency in typing, word processing, and business