OFFICE SUPPORT II

City of Dearborn Career Opportunities; Dearborn (MI); On-site; USD 17,000 - 25,000; Part time

Job summary

The City of Dearborn Career Opportunities is seeking a part-time clerical employee for the Police Department Records Bureau in Dearborn, MI 48126. The position emphasizes customer service, data entry, and general clerical duties in a year-round, 24–28 hour per week schedule.

Starting pay is $15.37 per hour. Training is provided; the role may involve handling sensitive information and requires ability to work with minimal supervision.

Qualifications

• High school graduation or GED, plus experience in general office and computer work.
• Customer service experience and some knowledge of computer business applications.

Responsibilities

• Data entry or other computer-related tasks and general office clerical work.
• Handle customer concerns and project a positive image of the organization.
• Work with training provided at the start of assignments and follow procedures.

Skills

Written communications

Customer service

Filing and organization

Independent work

Procedural compliance

Verbal communication

Attendance

Education

High school diploma or GED

Job description

Job DetailsJob Location: Police Department - Dearborn, MI 48126Position Type: Part TimeCurrent vacancy is in the Police Department Record Bureau. Candidates placed on this list may be eligible for subsequent Office Support II vacancies throughout the City.

STARTING PAY: $15.37 per hour

DISTINGUISHING FEATURES OF WORK:

This is part time clerical work on a year-round basis (generally 24-28 hours per week). Heavy emphasis is placed on customer service and computer related functions. The employee is responsible for handling customer concerns while projecting a positive image of the organization. The employee also performs data entry or other computer-related tasks, as well as general office clerical functions. Training and/or instructions are generally provided at the beginning of an assignment or when changes in established procedures occur. After becoming familiar with particular procedures, the employee may be expected to perform routine daily assignments without close supervision. Employees in this position may handle sensitive information.

QualificationsKNOWLEDGE, SKILLS AND ABILITIES:

• Written communications skills, including basic reading comprehension, grammar, punctuation, spelling and sentence structure.
• Ability to demonstrate effective customer service skills.
• Ability to file documents in proper order according to established filing system.
• Ability to work independently under general supervision, and to demonstrate initiative in performance of the work.
• Ability to follow established departmental procedures, learn new tasks and adapt to operational changes readily.
• Ability to communicate verbally in an effective manner.
• Ability to demonstrate regular and predictable attendance as scheduled.

EXPERIENCE AND TRAINING:

• High school graduation or GED equivalent, supplemented by training or experience in general office and computer work.
• Customer service experience and some knowledge of computer business applications necessary.

LAST DATE FOR FILING APPLICATIONS:

Open until filled.