Public Front Desk & Administrative Coordinator

Middlesex County; New Brunswick (NJ); On-site; USD 22,041 - 28,929; Full time

Job summary

Middlesex County Surrogate’s Office is seeking an Administrative Assistant for the Front Desk to be the first point of contact for the public and to support administrative and operational functions. The role requires excellent customer service, organization, professionalism, and handling confidential information.

Responsibilities include greeting visitors, scheduling appointments, answering the general email inbox and main phone line, processing payments, tracking attendance, managing mail and

Qualifications

• Strong customer service and communication skills.
• Ability to multitask in a fast-paced public office environment.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office and general computer systems.
• Ability to handle confidential and sensitive information professionally.
• Prior administrative, records, or public sector experience preferred.

Responsibilities

• Front Desk & Public Assistance: Schedule appointments in person and over the phone; answer inquiries; greet and assist walk-ins; review documents and process payments; track daily no-shows and late appointments; stock interview rooms.
• Mail, Records & Document Processing: Sign for mail and deliveries; receive, record, and distribute fact sheets; scan documents and maintain electronic records; assist with records management and filing functions.
• Office Administration & Operations: Enter maintenance requests; coordinate with vendors; register new vendors; order and mail living will kits; maintain inventory of office and outreach materials.
• Escrow & Financial Administrative Support: Email monthly escrow statements; maintain escrow mailing list; deposit escrow checks; process employee reimbursements.

Skills

Customer service

Multitasking

Organization

Microsoft Office

Confidential information handling

Public sector experience

Tools

General computer systems

Job description

Middlesex County Surrogate’s Office is seeking an Administrative Assistant for the Front Desk to be the first point of contact for the public and to support administrative and operational functions. The role requires excellent customer service, organization, professionalism, and handling confidential information.

Responsibilities include greeting visitors, scheduling appointments, answering the general email inbox and main phone line, processing payments, tracking attendance, managing mail and