Public-Facing Administrative & Front Desk Specialist

Newport News City Redevelopment & Housing Authority (VA); Newport News (VA); On-site; USD 36,000 - 48,000; Full time

Job summary

Newport News City Redevelopment & Housing Authority (VA) seeks a receptionist to greet visitors, answer phones, and provide general information. The role involves typing documents, maintaining files, and supporting various administrative tasks under moderate supervision.

Typical duties include data entry, scheduling, mail handling, and assisting tenants with routine requests. A valid driver's license is required; high school diploma or GED is expected for consideration.

Qualifications

• High school diploma or GED with public-facing admin experience.
• Experience greeting visitors and handling calls.
• Ability to prepare accurate reports and correspondence.

Responsibilities

• Greet visitors; answer calls; forward messages.
• Prepare and maintain files; type documents and reports.
• Enter data; prepare logs and reports; reconcile data.
• Schedule appointments and coordinate meetings.
• Process rent payments, notices, and recertifications; maintain records.
• Handle mail and orders; maintain office supplies; operate equipment.

Skills

Office administration

Data entry / record keeping

Typing

Customer service

Communication skills

Education

High school diploma or GED

Equivalent education/experience

Tools

Office software

Job description

Newport News City Redevelopment & Housing Authority (VA) seeks a receptionist to greet visitors, answer phones, and provide general information. The role involves typing documents, maintaining files, and supporting various administrative tasks under moderate supervision.

Typical duties include data entry, scheduling, mail handling, and assisting tenants with routine requests. A valid driver's license is required; high school diploma or GED is expected for consideration.