Public-Facing Administrative Assistant II

Tarrant County; Texas; On-site; USD 36,000 - 48,000; Full time

Job summary

Tarrant County District Clerk Administration is seeking an administrative assistant to provide general support, greet visitors, answer multi-line phones, and direct callers to the appropriate department. The role involves completing assigned projects, preparing reports, and assisting in daily operations.

Duties include processing DCSA accounts, posting and refunds, preparing application packets, scheduling interviews, performing clerical tasks, mail sorting, maintaining case files, and

Qualifications

• High school diploma or equivalent.
• Three years of general clerical experience.
• Experience answering multi-line telephones and data entry.
• Excellent communication and interpersonal skills.
• Ability to handle stressful situations calmly.
• Knowledge of office equipment.

Responsibilities

• Provides information and referrals for the main District Clerk’s Office line.
• Directs telephone calls to appropriate staff members and takes messages as necessary.
• Acts as a receptionist and provides information and referral to the public.
• Researches client information for district court cases.
• Assists with setup and closures of District Clerk Subscriber Access (DCSA) accounts. Advises file desk and accounting with posting and refunding payments receipted through Certified Payments or mailed check for DCSA accounts. Submits adjustment requests to accounting for accounts with payments in arrears.
• Prepares and completes DCSA reports.
• Prepares application packets for applicants. Distributes application packets to interview panel.
• Schedules appointments for applicants.
• Performs clerical duties such as classifying, consolidating, summarizing, sorting, filing, copying, data entry, and distributing.
• Processes and sorts mail for delivery to District Clerk downtown locations.
• Maintains case file system and distributes case file requests to research queue.
• Assists with maintaining staff SAP spreadsheet.
• Performs all other related duties as required.

Skills

Communication skills

Multitasking

Data entry

Phone etiquette

Team collaboration

Education

High school diploma or equivalent

Tools

Microsoft Office suite

Job description

Tarrant County District Clerk Administration is seeking an administrative assistant to provide general support, greet visitors, answer multi-line phones, and direct callers to the appropriate department. The role involves completing assigned projects, preparing reports, and assisting in daily operations.

Duties include processing DCSA accounts, posting and refunds, preparing application packets, scheduling interviews, performing clerical tasks, mail sorting, maintaining case files, and