ADMINISTRATIVE ASSISTANT II - District Clerk

Tarrant County College; Fort Worth (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Wellness program

Paid holidays

Employee assistance program (EAP)

Job summary

Tarrant County is seeking an administrative support professional to assist District Clerk Administration with reception, information referrals, and clerical tasks. You will handle multi-line calls, direct inquiries, and support in preparing reports and DCSA-related documents.

Responsibilities include assisting with applicant packets, scheduling interviews, processing mail, maintaining case files, and supporting staff with data entry and payroll-related spreadsheets.

Qualifications

• High school diploma or equivalent.
• Three (3) years of general clerical experience working with the public including two (2) years of answering multi-line telephones and performing data entry.
• Excellent communication, interpersonal, and multi-tasking skills are necessary to interface with the public and Tarrant County employees.
• Ability to answer multi-line phone.
• Knowledge of personal computers and keyboarding as well as typing and data entry skills. Knowledge of office equipment.
• Must recognize the value of team dynamics, exhibit a professional demeanor, and possess problem solving and time management skills.
• Must have the ability to handle stressful situations calmly and professionally.

Responsibilities

• Provides information and referrals for the main District Clerk’s Office line.
• Directs telephone calls to appropriate staff members and takes messages as necessary.
• Acts as a receptionist. Provides information and referral to the public.
• Researches client information for district court cases.
• Prepares and completes DCSA reports.
• Prepares application packets for applicants. Distributes application packets to interview panel.
• Schedules appointments for applicants.
• Performs clerical duties such as classifying, consolidating, summarizing, sorting, filing, copying, data entry, and distributing.
• Processes and sorts mail for delivery to District Clerk downtown locations.
• Maintains case file system and distributes case file requests to research queue.
• Assists with maintaining staff SAP spreadsheet.
• Performs all other related duties as required.

Skills

Communication skills

Interpersonal skills

Multitasking

Telephone reception

Data entry

Typing

Office equipment

Education

High school diploma or equivalent

Tools

Personal computers

Keyboarding

Office equipment

Job description

Summary

Provides general administrative support to District Clerk Administration. Assists in receiving incoming telephone calls and directing people to the appropriate department. Completes assigned projects, reports, and specified duties to assist in the operation of District Clerk Administration.

Essential Duties And Responsibilities

• Provides information and referrals for the main District Clerk’s Office line.


• Directs telephone calls to appropriate staff members and takes messages as necessary.


• Acts as a receptionist. Provides information and referral to the public.


• Researches client information for district court cases.


• Assists with setup and closures of District Clerk Subscriber Access (DCSA) accounts. Advises file desk and accounting with posting and refunding payments receipted through Certified Payments or mailed check for DCSA accounts. Submits adjustment requests to accounting for accounts with payments in arrears.


• Prepares and completes DCSA reports.


• Prepares application packets for applicants. Distributes application packets to interview panel.


• Schedules appointments for applicants.


• Performs clerical duties such as classifying, consolidating, summarizing, sorting, filing, copying, data entry, and distributing.


• Processes and sorts mail for delivery to District Clerk downtown locations.


• Maintains case file system and distributes case file requests to research queue.


• Assists with maintaining staff SAP spreadsheet.


• Performs all other related duties as required.

Minimum Requirements

• High school diploma or equivalent.


• Three (3) years of general clerical experience working with the public including two (2) years of answering multi-line telephones and performing data entry.


• Excellent communication, interpersonal, and multi-tasking skills are necessary to interface with the public and Tarrant County employees.


• Ability to answer multi-line phone.


• Knowledge of personal computers and keyboarding as well as typing and data entry skills. Knowledge of office equipment.


• Must recognize the value of team dynamics, exhibit a professional demeanor, and possess problem solving and time management skills.


• Must have the ability to handle stressful situations calmly and professionally.

Physical Demands And Work Environment & Other Requirements

While performing the duties of this position, the incumbent is regularly required to bend, carry, climb ladders, hear, keyboard, kneel, lift, pull, push, reach, perform repetitive tasks, see near, sit, squat, stand, stoop, talk, use his/her hands, walk, and work alone and with others.

Tarrant County offers a full range of employee benefit programs for eligible employees, retirees, and their families. These programs include group health plans for medical, dental, and vision coverage; an Employee Assistance Program (EAP); life and long- term disability insurance; and flexible spending accounts for health care and dependent care reimbursements. The County also provides retirement benefits. Full time employees participate in the Texas County & District Retirement System (TCDRS), and employees may also participate in a retirement savings program (Deferred Compensation). In addition to these "basic employee benefits" and retirement services, employees benefit from a variety of other programs including 13 paid holidays, a Wellness Program, and more.

• Note: These benefits are for Tarrant County employees only. For benefit information regarding Community Supervision and Corrections Department (CSCD) employees, please contact Patrice Smith at [phone].