Public-Facing Administrative Assistant II

Tarrant County College; Fort Worth (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Wellness program

Paid holidays

Employee assistance program (EAP)

Job summary

Tarrant County is seeking an administrative support professional to assist District Clerk Administration with reception, information referrals, and clerical tasks. You will handle multi-line calls, direct inquiries, and support in preparing reports and DCSA-related documents.

Responsibilities include assisting with applicant packets, scheduling interviews, processing mail, maintaining case files, and supporting staff with data entry and payroll-related spreadsheets.

Qualifications

• High school diploma or equivalent.
• Three (3) years of general clerical experience working with the public including two (2) years of answering multi-line telephones and performing data entry.
• Excellent communication, interpersonal, and multi-tasking skills are necessary to interface with the public and Tarrant County employees.
• Ability to answer multi-line phone.
• Knowledge of personal computers and keyboarding as well as typing and data entry skills. Knowledge of office equipment.
• Must recognize the value of team dynamics, exhibit a professional demeanor, and possess problem solving and time management skills.
• Must have the ability to handle stressful situations calmly and professionally.

Responsibilities

• Provides information and referrals for the main District Clerk’s Office line.
• Directs telephone calls to appropriate staff members and takes messages as necessary.
• Acts as a receptionist. Provides information and referral to the public.
• Researches client information for district court cases.
• Prepares and completes DCSA reports.
• Prepares application packets for applicants. Distributes application packets to interview panel.
• Schedules appointments for applicants.
• Performs clerical duties such as classifying, consolidating, summarizing, sorting, filing, copying, data entry, and distributing.
• Processes and sorts mail for delivery to District Clerk downtown locations.
• Maintains case file system and distributes case file requests to research queue.
• Assists with maintaining staff SAP spreadsheet.
• Performs all other related duties as required.

Skills

Communication skills

Interpersonal skills

Multitasking

Telephone reception

Data entry

Typing

Office equipment

Education

High school diploma or equivalent

Tools

Personal computers

Keyboarding

Office equipment

Job description

Tarrant County is seeking an administrative support professional to assist District Clerk Administration with reception, information referrals, and clerical tasks. You will handle multi-line calls, direct inquiries, and support in preparing reports and DCSA-related documents.

Responsibilities include assisting with applicant packets, scheduling interviews, processing mail, maintaining case files, and supporting staff with data entry and payroll-related spreadsheets.