MaineCare Eligibility Specialist I – Hybrid Role

State of Maine; Paris (ME); Hybrid; USD 27.000 - 38.000; Vollzeit

Benefits dieser Stelle

Hybrid work arrangement

Health insurance coverage

Retirement plan

Paid holidays and vacation

Sick leave

Zusammenfassung

The Department of Health and Human Services (DHHS) in Maine is hiring an Eligibility Specialist I to help Maine residents access MaineCare benefits. This hybrid role requires strong customer service, problem solving, and teamwork to determine eligibility and connect people with needed services.

You will navigate complex programs, explain rules clearly, and process information efficiently. Two years of health or human services experience is required, with a commitment to accuracy and service

Qualifikationen

• Two (2) year combination of training, education, and/or experience in a health or human services setting which demonstrates competency in applying policies and rules to make decisions, maintaining and verifying digital records, and/or responding to client requests.

Aufgaben

• Evaluate information and apply program standards to accurately determine MaineCare eligibility and benefits.
• Use multiple technology systems to enter, review, and verify eligibility-related data and documentation.
• Clearly explain MaineCare rules, requirements, and decisions to applicants and members—both in writing and over the phone.
• Review and process information received electronically or by mail to ensure completeness and compliance.
• Connect individuals with additional programs and services that may support their health and well-being.

Jobbeschreibung

The Department of Health and Human Services (DHHS) in Maine is hiring an Eligibility Specialist I to help Maine residents access MaineCare benefits. This hybrid role requires strong customer service, problem solving, and teamwork to determine eligibility and connect people with needed services.

You will navigate complex programs, explain rules clearly, and process information efficiently. Two years of health or human services experience is required, with a commitment to accuracy and service