Public Benefits Navigator & Community Outreach Advocate

Treasure Coast Food Bank Inc; Florida; On-site; USD 40,000 - 56,000; Full time

Job summary

Treasure Coast Food Bank is seeking a Neighbor Support Specialist to connect neighbors with public assistance programs and remove barriers to access. You will guide applicants through SNAP, Medicaid, TCA, and Florida KidCare, monitor progress, and collaborate with ACCESS Florida and DCF at community sites.

Ideal candidates bring empathy, strong communication, and experience navigating complex programs, with willingness to travel across counties and work flexible hours in a community setting.

Qualifications

• Bachelor's degree preferred; equivalent experience considered.
• Minimum of one year of outreach, case management, customer service, or benefits navigation experience.
• Experience in nonprofit, social services, or community-based programs preferred.
• Knowledge of public assistance programs including SNAP, Medicaid, TCA, and Florida KidCare.

Responsibilities

• Provide clear, accurate guidance on available public assistance programs and eligibility requirements.
• Assist individuals and families with applications for SNAP, Medicaid, TCA, and Florida KidCare.
• Monitor application status and follow up with clients and agencies as needed.
• Engage with diverse populations at outreach locations and coordinate with partner agencies.

Skills

Outreach

Benefits navigation

Case management

Public benefits

Education

Bachelor's degree preferred

Tools

Microsoft Office

Job description

Treasure Coast Food Bank is seeking a Neighbor Support Specialist to connect neighbors with public assistance programs and remove barriers to access. You will guide applicants through SNAP, Medicaid, TCA, and Florida KidCare, monitor progress, and collaborate with ACCESS Florida and DCF at community sites.

Ideal candidates bring empathy, strong communication, and experience navigating complex programs, with willingness to travel across counties and work flexible hours in a community setting.