Eligibility Specialist I – Public Benefits (Remote)

Choosecolumbusga; Columbus (GA); Hybrid; USD 33.000 - 44.000; Vollzeit

Benefits dieser Stelle

401(k) plan

457 plan

13 paid holidays

vacation & sick leave

medical insurance

dental

vision

life insurance

telework opportunities

Zusammenfassung

The Georgia Department of Human Services (DHS) is seeking Eligibility Specialist 1, District 2 to determine initial and renewal eligibility for SNAP, Medicaid, and TANF. This state agency delivers services to Georgia’s vulnerable populations and offers a robust benefits package.

Positions include training, potential telework, and progression within OFI District 2. Applicants must have a high school diploma or GED and at least one year of customer contact experience; successful candidates join a

Qualifikationen

• High school diploma or GED plus 1 year of related customer contact experience.
• Experience with Microsoft Office and data entry.
• Ability to work independently and provide excellent customer service.

Aufgaben

• Determine initial and renewal eligibility for SNAP/Medicaid/TANF.
• Process applications and verifications using Georgia Gateway.
• Record and evaluate applicant data.
• Provide professional customer service to internal and external customers.
• Work across multiple queues and adapt to schedules.

Kenntnisse

Customer interaction

Data entry

Microsoft Office

Customer service

Independent worker

Ausbildung

High school diploma or GED

Jobbeschreibung

The Georgia Department of Human Services (DHS) is seeking Eligibility Specialist 1, District 2 to determine initial and renewal eligibility for SNAP, Medicaid, and TANF. This state agency delivers services to Georgia’s vulnerable populations and offers a robust benefits package.

Positions include training, potential telework, and progression within OFI District 2. Applicants must have a high school diploma or GED and at least one year of customer contact experience; successful candidates join a