Public Benefits Eligibility Specialist

Spotsylvania County, VA; Virginia (MN); On-site; USD 42,000 - 66,000; Full time

Job summary

Spotsylvania County Social Services seeks an Eligibility Specialist to determine program eligibility, interview applicants, collect and verify information, and process benefits for families. You will maintain records, explain benefits, and ensure compliance with rules while protecting client confidentiality.

Work involves supporting financial, medical, food assistance programs, coordinating with providers, and handling inquiries.

Qualifications

• Bachelor's degree or higher in a relevant field and related experience.
• Experience with public assistance programs and client interaction is preferred.
• Ability to handle confidential information with integrity.

Responsibilities

• Interview applicants and explain scope of benefit programs.
• Verify financial, social and employment data for eligibility.
• Process benefit applications and maintain case records.
• Identify and report potential fraud.
• Coordinate with other agencies and providers as needed.
• Manage a caseload and schedule renewals.

Skills

Interviewing

Customer service

Communication

Data entry

Education

Bachelor's Degree in Social Services, Sociology, Human Services, or closely related field

Tools

Word processing

Spreadsheet

Database

Case management software

Job description

Spotsylvania County Social Services seeks an Eligibility Specialist to determine program eligibility, interview applicants, collect and verify information, and process benefits for families. You will maintain records, explain benefits, and ensure compliance with rules while protecting client confidentiality.

Work involves supporting financial, medical, food assistance programs, coordinating with providers, and handling inquiries.