Senior Eligibility Specialist - Public Benefits

Spotsylvania County; Virginia (MN); On-site; USD 42,000 - 60,000; Full time

Job summary

Spotsylvania County's Social Services Department seeks a dedicated eligibility worker to determine eligibility for assistance programs and process benefit applications. You will interview applicants, explain program options, assist with forms, verify information, and maintain thorough case files.

Responsibilities include ensuring data accuracy, detecting fraud, guiding clients through eligibility decisions, and coordinating renewals while maintaining confidentiality and compliance with

Qualifications

• Bachelor's Degree in Social Services, Sociology, Human Services, or closely related field.
• Three years of previous experience and/or training involving public assistance program administration, program eligibility evaluation, social work, customer interaction, and PC operations.

Responsibilities

• Processes applications for financial assistance, medical assistance, and food stamps.
• Interviews applicants and explains scope of various benefit programs and rights and responsibilities.
• Verifies information, ensures completeness, and detects potential fraud. Maintains case records.
• Counsels clients; explains eligibility status and required follow-up actions; maintains client contact for status updates.
• Schedules appointments, manages caseloads, and drafts documentation for eligibility determinations and renewals.
• Operates computer systems to enter/retrieve data and produce reports; maintains data accuracy.

Education

Bachelor's Degree in Social Services, Sociology, Human Services, or closely related field

Job description

Spotsylvania County's Social Services Department seeks a dedicated eligibility worker to determine eligibility for assistance programs and process benefit applications. You will interview applicants, explain program options, assist with forms, verify information, and maintain thorough case files.

Responsibilities include ensuring data accuracy, detecting fraud, guiding clients through eligibility decisions, and coordinating renewals while maintaining confidentiality and compliance with