Eligibility & Benefit Programs Technician

State of Missouri; Osceola (MO); Vor Ort; USD 36.000 - 48.000; Vollzeit

Benefits dieser Stelle

Pension plan

Leave and holidays

Zusammenfassung

The State of Missouri Family Support Division seeks a Benefit Program Technician to work at the St. Clair County/Osceola Resource Center in Osceola, MO.

The role involves determining initial and continuing eligibility for food, medical, financial, and nutritional assistance, interviewing clients in person and by phone, and preparing summaries each day. Applicants must have a high school diploma or equivalent plus four years of customer service experience, or a Bachelor's Degree.

Qualifikationen

• Requires a High School diploma or equivalent with 4+ years of customer service experience OR a Bachelor's Degree.
• Personable and compassionate with a non-judgmental attitude.

Aufgaben

• Determine initial and continuing eligibility for services.
• Interview clients in person and by telephone.
• Prepare summaries and related documentation.

Kenntnisse

Customer service

Interviewing

Eligibility assessment

Communication

Ausbildung

High school diploma or equivalent

Bachelor's degree

Jobbeschreibung

The State of Missouri Family Support Division seeks a Benefit Program Technician to work at the St. Clair County/Osceola Resource Center in Osceola, MO.

The role involves determining initial and continuing eligibility for food, medical, financial, and nutritional assistance, interviewing clients in person and by phone, and preparing summaries each day. Applicants must have a high school diploma or equivalent plus four years of customer service experience, or a Bachelor's Degree.