Benefit Program Technician

State-of-Missour; Poplar Bluff (MO); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Pension plan

Leave and holidays

Health insurance

Job summary

State of Missouri, Family Support Division, is seeking a Benefit Program Technician for the Butler County Customer Service Center in Poplar Bluff, MO. The role focuses on determining eligibility for food, medical, financial and nutritional assistance and interviewing clients in person or by phone.

Qualifications include a high school diploma or equivalent with 4 years of customer service experience or a Bachelor's Degree. The candidate should be personable, compassionate, and non-judgemental.

Qualifications

• High School diploma or equivalent plus 4 years of customer service experience OR a Bachelor’s Degree.
• Must be personable, compassionate and non-judgemental.

Responsibilities

• Determine initial and continuing eligibility for Missouri citizens for food, medical, financial and nutritional assistance.
• Interview clients in person and by telephone.
• Prepare summaries and related documentation.

Skills

Customer service experience

Interpersonal skills

Education

High School diploma or equivalent

Bachelor’s Degree

Job description

The Family Support Division is seeking applications for a Benefit Program Technician. The position will be in the Butler County Customer Service Center based at 1903 Northwood DR, STE 1, Poplar Bluff, MO.

As our Benefit Program Technician you will help Missouri citizens to receive food, medical, financial and nutritional assistance so they can live safe, healthy and productive lives.

Every day you will determine initial and continuing eligibility of Missouri citizens for these services, interview clients in person and by telephone, prepare summaries and much more.

In order to succeed in this role, you must have a High School diploma or equivalent and at least four years of customer service experience OR have a Bachelor’s Degree.

To thrive in this role, you must be personable, compassionate and have a non-judgemental attitude.

Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.

Recruitment Area:

Accepting applications from all qualified applicants.

TheStateofMissouriisanequalopportunity employer.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage.

• defined pension plan
• generous amounts of leave and holiday time
• eligibility for health insurance coverage

Your total compensation is more than the dollars you receive in your paycheck.

To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

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