Public Benefits Eligibility Specialist

Oregoncitybusiness; Beaverton (OR); On-site; USD 50,000 - 67,000; Full time

Benefits offered by this job

Cost of Living Adjustments

Public Service Loan Forgiveness

Employee Resource Groups

Job summary

Oregon Department of Human Services is seeking an Eligibility Worker (Public Benefits Specialist) for Beaverton. You will interview applicants, assess information for SNAP, LTC, TANF, ERDC, and Medicaid programs, and determine eligibility with a trauma-informed, client-centered approach.

The role requires strong communication, accuracy, and ability to work with diverse populations. Expect in-office work Monday–Friday with opportunities for professional development and inclusive culture.

Qualifications

• One year of experience at Human Services Specialist 1 level or two years of public-facing experience interpreting policies.
• Associate degree in Behavioral Science, Social Science, or closely related field; plus six months of public-facing experience.

Responsibilities

• Interview applicants in-person and by phone to gather and assess information for benefits.
• Perform eligibility determinations, redeterminations, and periodic reviews.
• Assist customers in-person and over the phone who are applying for or receiving benefits.
• Communicate eligibility decisions to applicants.
• Provide person-centered services with a trauma-informed approach.

Skills

Policy interpretation

Trauma-informed approach

Customer service

Microsoft Office

Communication

Education

Associate degree in Behavioral Science or Social Science

Equivalent combination of education and experience

Tools

Microsoft Office Suite

Agency-specific software

Job description

Oregon Department of Human Services is seeking an Eligibility Worker (Public Benefits Specialist) for Beaverton. You will interview applicants, assess information for SNAP, LTC, TANF, ERDC, and Medicaid programs, and determine eligibility with a trauma-informed, client-centered approach.

The role requires strong communication, accuracy, and ability to work with diverse populations. Expect in-office work Monday–Friday with opportunities for professional development and inclusive culture.