Public Benefits Eligibility Consultant

Indiana; Anderson (IN); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Medical plan options

Wellness program

HSA

Pension plan

Paid leave

Education reimbursement

Job summary

The State of Indiana is seeking a State Eligibility Consultant (SEC) to review SNAP, Medicaid and TANF applications, changes and redeterminations, ensuring compliance with state and federal rules. You will correct information, update cases and authorize benefits, while providing peer coaching feedback.

This role offers a starting salary of $37,648.00, a comprehensive benefits package, and opportunities to impact Hoosiers across Indiana. Travel may be required.

Qualifications

• Willingness to travel with reasonable accommodation.
• Thorough knowledge of public assistance policy, practices, and procedures.
• Thorough knowledge of federal, state, and local rules and regulations related to public assistance programs.
• Working knowledge of computerized eligibility systems.
• Ability to identify problems, evaluate alternatives, and implement effective solutions.
• Ability to use tact and empathy in dealing with people from varied backgrounds.
• Ability to use discretion in dealing with all clients, and fellow employees' personal information.
• Demonstrates effective interview and communication skills.
• Ability to be flexible and self-motivated in managing multiple priorities.
• Ability to work independently and as part of a team.
• A degree is not required.

Responsibilities

• Review all eligibility recommendations and information provided by contract staff.
• Make an eligibility determination for appropriate benefits and waiver programs in compliance with state and federal rules, regulations, and guidelines.
• Examine data matches to find inconsistent and unreported data.
• Approve claims referred and calculated by the Contractor.
• Conduct full eligibility interviews for SNAP, TANF and Medicaid applicants.
• Keep current on all changes in rules, regulations, and guidelines regarding the individual benefit programs.

Skills

Travel flexibility

Public assistance policy knowledge

Eligibility systems knowledge

Interpersonal skills

Problem solving

Discretion with confidential info

Interview/communication skills

Teamwork / independence

Mathematical calculations

Job description

The State of Indiana is seeking a State Eligibility Consultant (SEC) to review SNAP, Medicaid and TANF applications, changes and redeterminations, ensuring compliance with state and federal rules. You will correct information, update cases and authorize benefits, while providing peer coaching feedback.

This role offers a starting salary of $37,648.00, a comprehensive benefits package, and opportunities to impact Hoosiers across Indiana. Travel may be required.