Public Benefits Eligibility Specialist

State of Indiana; Jeffersonville (IN); In loco; USD 34.000 - 41.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical plan options

Wellness Rewards

HSA

Pension plans

Leave policies

Vacation & sick leave

Holidays

Education reimbursement

Life insurance

LinkedIn Learning

Descrizione del lavoro

The State of Indiana is seeking a State Eligibility Consultant (SEC) to help ensure accurate benefits for DFR programs such as SNAP, Medicaid and TANF.

You will review applications, changes and redeterminations, determine eligibility, and correct data as needed, while providing feedback for coaching and reporting to improve accuracy across the team.

Travel may be required, and no degree is required for this role, with comprehensive benefits including health plans, leave, and retirement options.

Competenze

• Be willing to travel with reasonable accommodation.
• Thorough knowledge of public assistance policy, practices, and procedures.
• Thorough knowledge of federal, state, and local rules and regulations related to public assistance programs.
• Working knowledge of computerized eligibility systems.
• Ability to identify problems, evaluate alternatives, and implement effective solutions.
• Ability to use tact and empathy in dealing with people from varied backgrounds.
• Ability to use discretion in dealing with all clients, and fellow employees’ personal information.
• Demonstrates effective interview and communication skills.
• Ability to be flexible and self-motivated in managing multiple priorities.
• Ability to work independently and as part of a team.
• Ability to perform basic mathematical calculations.
• A degree is not required.

Mansioni

• Review all eligibility recommendations and information provided by contract staff.
• Make an eligibility determination for appropriate benefits and waiver programs in compliance with state and federal rules, regulations, and guidelines.
• Examine data matches to find inconsistent and unreported data.
• Approve claims referred and calculated by the Contractor.
• Conduct full eligibility interviews for SNAP, TANF and Medicaid applicants.
• Keep current on all changes in rules, regulations, and guidelines regarding the individual benefit programs.

Conoscenze

Public assistance policy

Eligibility systems

Interviewing skills

Communication skills

Discretion

Teamwork

Basic math

Travel

Independent work

Empathy

Flexibility

Descrizione del lavoro

The State of Indiana is seeking a State Eligibility Consultant (SEC) to help ensure accurate benefits for DFR programs such as SNAP, Medicaid and TANF.

You will review applications, changes and redeterminations, determine eligibility, and correct data as needed, while providing feedback for coaching and reporting to improve accuracy across the team.

Travel may be required, and no degree is required for this role, with comprehensive benefits including health plans, leave, and retirement options.