Public Benefits Eligibility Advisor I (Temporary)

Texas Health and Human Services; Anson (TX); Hybrid; USD 11,000 - 49,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Generous time off

Job summary

Texas Health and Human Services Commission (HHSC) is seeking an Eligibility Advisor I for a temporary role in Anson, TX. The position focuses on determining financial eligibility for SNAP, TANF, Medicaid programs, and related services.

It emphasizes interviewing clients, evaluating data, and applying regulations to issue benefits. The role supports families and individuals, requiring strong communication, multitasking, and the ability to learn policy regulations in a fast-paced setting.

Qualifications

• High School Diploma or GED required.
• 60/90 college hours preferred.
• One year of customer service experience with public contact.
• Experience interviewing clients and gathering personal information is preferred.

Responsibilities

• Interview applicants to determine financial eligibility for public assistance.
• Evaluate data and enter information into eligibility systems.
• Compute and authorize benefits based on eligibility.
• Process work following state and federal regulations and procedures.
• Perform other duties as assigned.

Skills

Fact-finding

Regulations interpretation

Arithmetic

Time management

Verbal & written communication

Policies and procedures

Microsoft Word

Outlook

Excel

Education

High School Diploma or GED

60/90 college hours preferred

Tools

Microsoft Word

Outlook

Excel

Job description

Texas Health and Human Services Commission (HHSC) is seeking an Eligibility Advisor I for a temporary role in Anson, TX. The position focuses on determining financial eligibility for SNAP, TANF, Medicaid programs, and related services.

It emphasizes interviewing clients, evaluating data, and applying regulations to issue benefits. The role supports families and individuals, requiring strong communication, multitasking, and the ability to learn policy regulations in a fast-paced setting.