Impactful Eligibility Advisor I – Temporary

FALL CREEK FARM & NURSERY; Seminole (TX); On-site; USD 33,000 - 49,000; Full time

Benefits offered by this job

100% paid health insurance for full‑t​

Pension plan

Generous time off

Career advancement opportunities

Job summary

The Texas Health and Human Services Commission (HHSC) seeks an Eligibility Advisor I - Temporary in Seminole, TX to determine financial eligibility for SNAP, TANF, and Medicaid programs. You will complete training and perform duties in a fast-paced, high-stakes environment to support vulnerable Texans.

Responsibilities include interviewing applicants, data entry, benefits calculation, and ensuring compliance with regulations.

Qualifications

• Education: High School Diploma or GED required; 60 college hours preferred.
• One year of customer service experience; substitutions by college hours allowed.
• Experience interviewing clients is preferred.

Responsibilities

• Interview applicants in person or by phone to determine financial eligibility for public assistance programs.
• Evaluate data from various sources and enter information into an eligibility system.
• Compute and authorize benefits based on eligibility determination.
• Process work per state/federal regulations and procedures; meet timeframes.
• Perform other duties as assigned.

Skills

Fact-finding

Regulatory knowledge

Data entry & MS Office

Time management

Communication skills

Following instructions

MS Teams & softphone usage

Education

High School Diploma or GED

60 college hours preferred

Tools

Soft phone

Computers & Office software

Job description

The Texas Health and Human Services Commission (HHSC) seeks an Eligibility Advisor I - Temporary in Seminole, TX to determine financial eligibility for SNAP, TANF, and Medicaid programs. You will complete training and perform duties in a fast-paced, high-stakes environment to support vulnerable Texans.

Responsibilities include interviewing applicants, data entry, benefits calculation, and ensuring compliance with regulations.