Public Benefit Eligibility Specialist

Southwest Virginia Higher Education Center; Winchester (VA); On-site; USD 47,000 - 57,000; Full time

Job summary

Southwest Virginia Higher Education Center in Winchester, Virginia seeks a qualified candidate to perform eligibility determinations for financial assistance programs, interview applicants, and maintain accurate case records. The role involves explaining benefits, making referrals, and ensuring timely processing within guidelines.

Requirements include a high school diploma (or equivalent) with relevant training, strong communication skills, and bilingual English-Spanish preferred.

Qualifications

• Ability to read and comprehend English; articulate in writing and speech.
• Bilingual English-Spanish preferred.
• Experience with public service programs and eligibility processes desirable.

Responsibilities

• Completes required State and in-house training on government programs.
• Interviews applicants for assistance, collects information, and determines eligibility.
• Maintains accurate client case records and prepares program reports.
• Explains benefit programs and rights to applicants and recipients; makes referrals.
• Verifies data, monitors cases, and ensures timely processing within guidelines.

Skills

Reading and comprehension

Communication skills

Bilingual English-Spanish

Education

High school diploma or equivalent

Job description

Southwest Virginia Higher Education Center in Winchester, Virginia seeks a qualified candidate to perform eligibility determinations for financial assistance programs, interview applicants, and maintain accurate case records. The role involves explaining benefits, making referrals, and ensuring timely processing within guidelines.

Requirements include a high school diploma (or equivalent) with relevant training, strong communication skills, and bilingual English-Spanish preferred.