Interview Clerk - Tallahassee& Monticello , FL

Inteletech Global Inc; Tallahassee (FL); On-site; USD 22,041; Part time

Job summary

A reputable staffing agency is seeking a part-time Interview Clerk to work in Tallahassee and Monticello, FL. Responsibilities include answering calls, determining eligibility for public assistance programs, and managing client data entry. The ideal candidate must type 35 words per minute, possess good communication and customer service skills. Compensation is set at $16.25 per hour, with a flexible schedule of 20 hours per week primarily from 8 AM to 5 PM.

Qualifications

• Ability to speak and understand English.
• Experience in a public-facing role.
• Experience as a front desk receptionist.

Responsibilities

• Answering phones and returning calls.
• Determining eligibility for public assistance.
• Entering client data into the database.

Skills

Communication skills

Customer service experience

Data entry skills

Job description

Job Title: Interview Clerk

Work Locations: 4 days a week at the Tallahassee location, 1 day a week at the Monticello location

Client: Dept of Child and Families - DCF - ACCESS - ESS

Schedule: M-F, 8-5PM, 20 hr/wk

Work Environment & Duties: Answering phones, checking messages, returning calls, opening and disseminating mail, greeting and guiding visitors. Explanation of eligibility of applicants and recipients for public assistance programs, determining eligibility for expedited food stamp services, entering client data into database based on intake of caller information, maintaining necessary files and records, completing general clerical duties including computer data entry for clients applying for public assistance benefits, answering phone, using photocopy machine, scanner and other office machines.

Requirements

• Type 35 words per minute
• Must be able to work at the Tallahassee office and one day in the Monticello office
• Must have good communication skills
• Must have customer service experience
• Must have computer skills

Required / Desired Skills

• Ability to speak and understand English – Required (No experience needed)
• Experience working in a public-facing role – Required (2 years)
• Experience as a front desk receptionist or at an information desk – Required (0-1 year)
• Excellent data entry skills – Required (0 years)
• Ability to type 35 words per minute (wpm) – Required (0 years)

Compensation: $16.25 per hour