Public Assistance Eligibility Specialist — Indianapolis

Indiana Division of Family Resources; Indianapolis (IN); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Paid time off

Benefits

37.5 hour work week

Job summary

Indiana Division of Family Resources in Indianapolis, IN, is seeking an Eligibility Specialist to assist in processing applications for public assistance such as TANF, SNAP, and Medicaid. The role involves gathering data, verifying information, obtaining records, and using automated tools to determine eligibility.

The position emphasizes strong organizational and communication skills, with a wage of $18.00/hr and a 37.5 hour work week, Monday-Friday. Training provided and benefits offered.

Qualifications

• Highly organized and analytical team player.
• Strong written and verbal skills.
• Solid computer skills, Microsoft Office proficiency.

Responsibilities

• Eligibility Specialists gather data for all relevant assistance programs either face-to-face or via phone with clients
• Verify all information is gathered accurately and meets state policies
• Obtain release forms and medical records as needed
• Verify income, assets, and other financial / legal documents
• Review regulations and program requirements with clients
• Utilize automated program to determine eligibility of state assistance programs
• Data entry into state database
• Respond to all inquiries in a timely manner via phone or email

Skills

Highly organized

Analytical

Strong written and verbal skills

Solid computer skills

Basic math skills

Case management skills

Education

Bachelor or Associate degree in Counseling or Social Services

High School Diploma or GED

Tools

Microsoft Office

Job description

Indiana Division of Family Resources in Indianapolis, IN, is seeking an Eligibility Specialist to assist in processing applications for public assistance such as TANF, SNAP, and Medicaid. The role involves gathering data, verifying information, obtaining records, and using automated tools to determine eligibility.

The position emphasizes strong organizational and communication skills, with a wage of $18.00/hr and a 37.5 hour work week, Monday-Friday. Training provided and benefits offered.