Public Assistance Eligibility Specialist

Socket.dev; Versailles (KY); On-site; USD 36,000 - 55,000; Full time

Benefits offered by this job

Telecommuting option

Flexible schedules

Shift premiums

Job summary

Cabinet for Health & Family Services in Versailles, KY seeks a Family Support Specialist I to determine eligibility for public assistance programs. The role involves interviewing clients, collecting documentation, and maintaining case records within a team-focused office environment.

Flexible schedules and shift premiums are available; telecommuting may be authorized. The position emphasizes customer service, clear communication, and accuracy in processing benefits for vulnerable populations.

Qualifications

• Interviews clients for Basic Public Assistance programs (in person or via phone).
• Gathers, completes and reviews required documentation.

Responsibilities

• Tracks processing deadlines for timely case activity and hearings.
• Learns to identify resources and referrals.
• Learns to operate computer terminals and maintain case records.
• Enters case information into the computer.

Skills

Customer service

Verbal communication

Written communication

Time management

Organizational skills

Teamwork

Education

Two-year college coursework

Job description

Cabinet for Health & Family Services in Versailles, KY seeks a Family Support Specialist I to determine eligibility for public assistance programs. The role involves interviewing clients, collecting documentation, and maintaining case records within a team-focused office environment.

Flexible schedules and shift premiums are available; telecommuting may be authorized. The position emphasizes customer service, clear communication, and accuracy in processing benefits for vulnerable populations.