Public Assistance Eligibility Specialist

State-of-Missour; Troy (MO); On-site; USD 37,000 - 52,000; Full time

Job summary

The State of Missouri’s Family Support Division seeks Benefit Program Technicians for the Lincoln County Troy Customer Service Center in Troy, MO. You will determine eligibility for food, medical, financial, and nutritional assistance and help families access essential services.

Applicants must have a high school diploma or equivalent and at least four years of customer service experience, or a Bachelor’s Degree.

Qualifications

• High school diploma or equivalent; four years of customer service experience or a Bachelor's degree.

Responsibilities

• Determine initial and continuing eligibility for benefits.
• Interview clients in person and by telephone and prepare summaries.

Skills

Customer service experience

Education

High School diploma or equivalent

Bachelor’s Degree

Job description

The State of Missouri’s Family Support Division seeks Benefit Program Technicians for the Lincoln County Troy Customer Service Center in Troy, MO. You will determine eligibility for food, medical, financial, and nutritional assistance and help families access essential services.

Applicants must have a high school diploma or equivalent and at least four years of customer service experience, or a Bachelor’s Degree.