Public Areas Attendant | Guest Service & Cleanliness

HHM Hospitality; Plantation (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

HHM Hotels is seeking a House Person to clean and maintain public hotel areas in line with brand standards and EarthView sustainability guidelines. The role supports guest satisfaction by friendly greeting, timely cleaning, and responding to inquiries.

Responsibilities include inspecting spaces, handling linens, reporting issues, and stepping in as a room attendant during busy periods. Schedule may include holidays, weekends, and varied shifts.

Qualifications

• High School diploma preferred.
• Previous housekeeping experience or equivalent training preferred.

Responsibilities

• Greet and acknowledge guests in a courteous and friendly manner.
• Inspect assigned areas and perform cleaning tasks accordingly.
• Clean and maintain public hotel areas according to established brand/ hotel guest service and sustainability standards.
• Collect trash from service landings and dispose of it in outside dumpsters.
• Vacuum and dust guest corridors.
• Pick up bed and other linen from hotel floors and transport to the laundry collection site.
• Deliver clean linen to assigned sections.
• Report maintenance issues.
• Maintain cleanliness and organization of guest areas.
• Respond to guest inquiries and assistance.
• Work as a room attendant during staffing shortages or peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines related to EarthView program.
• Practice safe work habits and follow MSDS and OSHA standards.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Skills

Guest service

Cleaning

Education

High School diploma

Job description

HHM Hotels is seeking a House Person to clean and maintain public hotel areas in line with brand standards and EarthView sustainability guidelines. The role supports guest satisfaction by friendly greeting, timely cleaning, and responding to inquiries.

Responsibilities include inspecting spaces, handling linens, reporting issues, and stepping in as a room attendant during busy periods. Schedule may include holidays, weekends, and varied shifts.