Guest-Focused Public Areas Attendant

HHM Hospitality; El Paso (TX); On-site; USD 26,000 - 36,000; Full time

Job summary

HHM Hotels is seeking a House Person to clean and maintain public hotel areas, ensuring alignment with brand standards and guest service expectations. The role includes rotating duties such as room attendant support during peak times and assisting with linen transport and trash disposal.

The position supports safety, sustainability, and guest satisfaction initiatives, with a focus on courteous guest engagement and efficient cleaning routines across hotel public spaces.

Qualifications

• High School diploma preferred.
• Previous housekeeping experience or equivalent training preferred.

Responsibilities

• Greet and acknowledge guests in a courteous and friendly manner.
• Inspect assigned areas and perform cleaning tasks accordingly.
• Collect trash from the service landings and dispose of in outside trash dumpsters.
• Vacuum and dust guest corridors.
• Pick up bed and other linen from hotel floors and transport to the laundry collection site.
• Deliver clean linen to assigned sections.
• Report maintenance issues.
• Maintain cleanliness and organization of guest areas.
• Respond to guest inquiries and assistance.
• Work as a room attendant when staffing shortages occur or during peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Education

High School diploma

Job description

HHM Hotels is seeking a House Person to clean and maintain public hotel areas, ensuring alignment with brand standards and guest service expectations. The role includes rotating duties such as room attendant support during peak times and assisting with linen transport and trash disposal.

The position supports safety, sustainability, and guest satisfaction initiatives, with a focus on courteous guest engagement and efficient cleaning routines across hotel public spaces.