Public Admin & Passport Specialist

Town of Berthoud - Berthoud, CO; Berthoud (CO); On-site; USD 42,000 - 60,000; Full time

Job summary

Town of Berthoud is seeking an Administrative Technician to support the Administrative Services Department and Town Clerk. The role emphasizes customer service, records management, and handling passport processing, with a need for discretion and accuracy.

The position requires strong communication, data entry, and the ability to operate a multi-line phone system, with the work primarily in a public office setting and opportunities for cross-training.

Qualifications

• High school diploma or GED required.
• Two years of administrative support experience with a government organization.
• Two years of customer service experience with direct public contact.
• Passport Acceptance Agent or ability to become one; Notary Public Commission or ability to become one.
• Proficiency with Microsoft Office; accurate typing and data entry.

Responsibilities

• Answering phones and greeting customers in person, email, and written correspondence.
• Drafting correspondence and processing passport applications.
• Managing records and processing various business applications.
• Cross-training and assisting in other administrative areas as needed.

Skills

Multiline phone system

Microsoft Office Suite

Data entry

Professional communication

Confidentiality

Customer service

Education

High school diploma or GED

Passport Acceptance Agent, or ability to become one

Notary Public Commission, or ability to become one

Colorado driver's license valid

Job description

Town of Berthoud is seeking an Administrative Technician to support the Administrative Services Department and Town Clerk. The role emphasizes customer service, records management, and handling passport processing, with a need for discretion and accuracy.

The position requires strong communication, data entry, and the ability to operate a multi-line phone system, with the work primarily in a public office setting and opportunities for cross-training.