Senior Office Support Specialist - Tax & Public Services

County of Berks, PA; Reading (Berks County); On-site; USD 44,000 - 48,000; Full time

Job summary

County of Berks, PA seeks a detail-oriented office specialist to support Treasurer and Tax Claim operations. The role involves customer service, payments, licensing duties, and document preparation in a busy county office environment.

The position requires familiarity with tax laws, strong communication, and the ability to handle fast-paced tasks with accuracy. 35 hours per week in a local office setting.

Qualifications

• High school education or GED required.
• 3+ years of advanced clerical experience in real estate tax law or equivalent.
• Equivalent education and training acceptable.

Responsibilities

• Answer phones and assist customers at the counter.
• Maintain cash drawer and process payments.
• Assist with issuing dog, doe, fishing, and hunting licenses.
• Prepare and maintain Tax Claim files and related notices.
• Operate office equipment (PC, calculator, fax, copier, printer).
• Support Sheriff Services for tax sale properties and document sales.
• Respond to Treasurer and Tax Claim inbox messages.
• Prepare deeds and proofs of claim and manage bankruptcy filings.

Skills

Customer service

Cash handling

Office equipment

Effective communication

Stress management

Bilingual preferred

Education

High School Diploma or GED

Real Estate Tax Law clerical experience (3+ years)

Tools

Microsoft Word

Microsoft Excel

Job description

County of Berks, PA seeks a detail-oriented office specialist to support Treasurer and Tax Claim operations. The role involves customer service, payments, licensing duties, and document preparation in a busy county office environment.

The position requires familiarity with tax laws, strong communication, and the ability to handle fast-paced tasks with accuracy. 35 hours per week in a local office setting.