PT Theatre Usher Lead – Front of House (On‑Campus)

George Washington University; Washington (District of Columbia); On-site; USD 24,727 - 41,328; Part time

Job summary

George Washington University in Foggy Bottom seeks a temporary, part‑time Assistant House Manager to lead the Usher team, oversee Front of House operations, and deliver excellent customer service to theatre visitors.

The role requires on-call reporting status with occasional nights and weekends; it involves coordinating staff rotations, training Front of House personnel, and acting as emergency warden during events.

Qualifications

• High school diploma or GED with 3 years of relevant experience, or a Bachelor’s degree in a related field.
• Degree(s) may be substituted by related education, training, and experience.

Responsibilities

• Lead ushers and manage Front of House operations.
• Ensure staff training in customer service, health and safety, and related areas.
• Create staff rotations to maintain Front of House coverage at all events.
• Provide excellent customer service to theatre visitors.
• Address visitor issues during events and coordinate resolutions.
• Act as emergency warden during events when patron evacuation is required.

Skills

Customer service

Team leadership

Front of House

Staff training

Education

Bachelor's degree or higher

High school diploma or GED

Job description

George Washington University in Foggy Bottom seeks a temporary, part‑time Assistant House Manager to lead the Usher team, oversee Front of House operations, and deliver excellent customer service to theatre visitors.

The role requires on-call reporting status with occasional nights and weekends; it involves coordinating staff rotations, training Front of House personnel, and acting as emergency warden during events.