Pt Reg/Med Recs Specialist

Socket.dev; Venice (FL); On-site; USD 22,000 - 33,000; Full time

Job summary

Sarasota Memorial Health Care System in Venice, FL is seeking a Patient Registration Representative/Medical Records Specialist to guide patients through the registration process and introduce them to the facility, helping reduce anxiety and ensure a positive experience.

The role involves collaborating with various departments to maintain and improve patient satisfaction, as well as assisting with health information processing, release of information, and medical records management.

Qualifications

• Minimum three years of health care or customer service experience.
• High School Diploma, GED or certificate required.
• Flexible for weekend and holiday shifts as needed.

Responsibilities

• Assist patients through the registration process and introduce the facility to reduce patient anxiety.
• Serve as liaison among patients, families, hospital management and staff to ensure satisfaction.
• Assist with processing of health information, including release of information and medical records.

Job description

Department

Patient Access_Venice

Job Summary

The Patient Registration Representative/Medical Records Specialist is responsible for assisting the patient through the registration process while introducing the patient to the facility in a manner designed to reduce patient anxiety and works with other departments, and serves as a liaison for patients, family of patients, hospital management, and staff to ensure patient satisfaction, experience, and quality of services are maintained and improved upon when possible. The Specialist is also responsible for assisting with the processing of health information to include, but not limited to, the assembly of analysis, release of information and processing of medical records.

Required Qualifications

• Require a minimum three (3) years of experience in a health care and/or customer service related industry.

Preferred Qualifications

• Prefer typing skills of forty (40) words per minute.
• Prefer effective communication skills and ability to handle difficult customers or situations.
• Prefer basic working knowledge of commonly used computer applications.
• Prefer general knowledge of medical terminology and medical insurance.
• Prefer experience in patient interviewing.
• Prefer flexibility for weekend, holiday, and other shift work as scheduled is required based on departmental need.
• Prefer the ability to collect post and balance cash.
• Prefer the ability to perform extensive clerical work with accuracy and speed.
• Prefer the ability to be cross-trained on all processes and be able to train staff on these processes.

Mandatory Education

HS EQ: High School Diploma, GED or Certificate

Schedule consists of (3) 12 hours shifts with a start time of 11am until 1130pm with rotating every other weekend worked. Requires some holiday coverage.

Employment Screening Requirements

As part of Sarasota Memorial Health Care System’s commitment to keeping people safe, all individuals providing care to vulnerable populations are required to undergo background screening through The Florida Care Provider Background Screening Clearinghouse. https://info.flclearinghouse.com/