Night-Shift Patient Access & Medical Records Specialist

Sarasota Memorial Health Care System; North Port (FL); On-site; USD 38,000 - 48,000; Full time

Job summary

Sarasota Memorial Health Care System is seeking a Patient Registration Representative/Medical Records Specialist to guide patients through the registration process and connect them with the facility. You will collaborate with departments to ensure a positive patient experience and maintain high quality service.

Responsibilities include processing health information, handling release of information, and managing medical records while supporting fluid hospital operations.

Qualifications

• Require a minimum three (3) years of experience in a health care and/or customer service related industry.
• Prefer typing skills of forty (40) words per minute.
• Prefer effective communication skills and ability to handle difficult customers or situations.
• Prefer basic working knowledge of commonly used computer applications.
• Prefer general knowledge of medical terminology and medical insurance.
• Prefer experience in patient interviewing.
• Prefer flexibility for weekend, holiday, and other shift work as scheduled is required based on departmental need.
• Prefer the ability to collect post and balance cash.
• Prefer the ability to perform extensive clerical work with accuracy and speed.
• Prefer to be cross-trained on all processes and be able to train staff on these processes.

Responsibilities

• Assist patients through the registration process and introduce them to the facility to reduce anxiety.
• Serve as a liaison for patients, families, hospital management and staff to ensure satisfaction and quality of services.
• Assist with processing health information, including release of information and management of medical records.

Skills

Customer service

Communication skills

Typing 40 wpm

Computer literacy

Medical terminology

Patient interviewing

Flexibility

Cash handling

Clerical speed

Education

High School Diploma or GED

Job description

Sarasota Memorial Health Care System is seeking a Patient Registration Representative/Medical Records Specialist to guide patients through the registration process and connect them with the facility. You will collaborate with departments to ensure a positive patient experience and maintain high quality service.

Responsibilities include processing health information, handling release of information, and managing medical records while supporting fluid hospital operations.